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Started by Grammy, June 01, 2016, 03:49:44 PM
Quote from: SleePy on June 01, 2016, 07:43:41 PMAll text are language strings. You can modify those through SMF's language center in the admin panel or manually by going to Themes/default/langauges/sd_langauge. The file you are looking for is SimpleDesk.english.phpSending a PM would be a plugin for the helpdesk, which I do not know of any existing plugins that do that. Moving a ticket doesn't require a new link, but may change what the user has permissions to do based on what permissions the new department has.Also, since I see your calling it a "Medical Desk", SimpleDesk is fairly well written and so is SMF, but check in on rules such as HIPPA if such information is being stored.
Quote from: SleePy on June 01, 2016, 11:04:32 PMMy bad I forgot about that option.The stuff inside of the curly brackets are place holders that should be replaced automagically when you send it from that page.
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