Get the latest news and updates on SimpleDesk!
Started by Grammy, June 01, 2016, 03:49:44 PM
Quote from: SleePy on June 01, 2016, 07:43:41 PMAll text are language strings. You can modify those through SMF's language center in the admin panel or manually by going to Themes/default/langauges/sd_langauge. The file you are looking for is SimpleDesk.english.phpSending a PM would be a plugin for the helpdesk, which I do not know of any existing plugins that do that. Moving a ticket doesn't require a new link, but may change what the user has permissions to do based on what permissions the new department has.Also, since I see your calling it a "Medical Desk", SimpleDesk is fairly well written and so is SMF, but check in on rules such as HIPPA if such information is being stored.
Quote from: SleePy on June 01, 2016, 11:04:32 PMMy bad I forgot about that option.The stuff inside of the curly brackets are place holders that should be replaced automagically when you send it from that page.
Page created in 0.030 seconds with 20 queries.