SimpleDesk

SimpleDesk! => SimpleDesk Support => Topic started by: Gruffen on October 18, 2010, 03:53:00 AM

Title: Found a bug :(
Post by: Gruffen on October 18, 2010, 03:53:00 AM
If you delete a reply to a ticket, the ticket has 2 pages and the deleted reply is on the second page, the Pages: [1] 2 3 thing doesn't get the ;recycle bit of the URL so you can't ever get to it that way.

Also, how do you permanently delete replies? I don't see a link in the post to be able to do that...
Title: Re: Found a bug :(
Post by: tfs on October 18, 2010, 12:47:01 PM
Thanks for the report.  I haven't tested it, but I did put it into our bug tracker so I won't forget.
Title: Re: Found a bug :(
Post by: Gruffen on October 18, 2010, 01:03:49 PM
Thanks :)
Title: Re: Found a bug :(
Post by: Spoogs on October 24, 2010, 03:06:51 PM
Quote from: Gruffen on October 18, 2010, 03:53:00 AM
Also, how do you permanently delete replies? I don't see a link in the post to be able to do that...
1st delete the item, then delete it from recycle bin
Title: Re: Found a bug :(
Post by: Gruffen on November 01, 2010, 10:14:29 AM
Um, that doesn't work if you're only deleting an individual reply when the reply is in the bin and the topic as a whole isn't.