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Messages - rhapdog

#1
That fixed the issue.  Thank you.

It seems I am unable to Mark Topic Solved, even though the button is visible to do so.  Perhaps a moderator can do that for me. 

It's helpful not to show links that are not appropriate for a user to have access to.
#2
I have set up multiple departments.  I have multiple tickets on each department.

It is necessary for me to view one department at a time, then sort by urgency. 

However, if I sort by urgency, it automatically shows ALL departments sorted by urgency.  If I want to see only one department at a time, I can not sort it by any columns.

So far, other than this one very annoying issue, I absolutely love the mod.  This makes it difficult to handle the issues that are reported through SimpleDesk, however, as I need to work with them in order of urgency, and I am having to manually scroll up and down the list to locate them.

If I use category filtering and try to sort under that category filter, I get the same problem, it brings back everything not just that category filter.  The sort needs to remember what it was viewing before attempting to sort it.